Your clients ask the same intake questions every week. Your chatbot can answer them.
VocUI trains on your practice area FAQs, intake criteria, and service descriptions — so your team spends less time on admin and more time practicing law.
Handles intake questions 24/7 · Never gives legal advice — only your approved content · GDPR-compliant
Your attorneys are answering questions a FAQ page could handle
Not because your team is inefficient. Because there's no system in place to handle repetitive intake — so it all lands on the people whose time is billed by the hour.
The same 10 intake questions, 40 times a week
Do you handle immigration cases? What's your fee structure? Do you offer free consultations? Your team answers these manually, every time — before a single billable hour is earned.
After-hours inquiries go cold by morning
A potential client researches their options at 10pm and finds your website. Nearly 60% of people expect a reply within 10 minutes — with no one available, they move on to the next firm that responds first.
Unqualified leads consume qualified-lead time
Without automated intake screening, every inquiry gets equal attention — including the ones that were never a fit for your practice.
Set up between cases. Takes under an hour.
Train on your practice
Upload your FAQs, service descriptions, intake criteria, and any public-facing documentation. Your chatbot learns your practice areas and answers accordingly.
Set boundaries clearly
Configure your chatbot to answer only from approved content and display a clear disclaimer that it does not provide legal advice. Escalation rules route complex queries directly to your team.
Deploy and capture leads
Embed on your website. Visitors get instant answers; qualified leads get routed to your intake form or booking calendar automatically.
Everything a legal intake chatbot actually needs
Built specifically for legal intake — not a generic chatbot dropped onto your site. Every feature is aimed at filtering leads and freeing attorney time.
Knowledge base trained on your content
Your chatbot answers from your approved practice area docs only — never fabricated legal information.
Automated intake screening
Ask qualifying questions in natural conversation. Filter by case type, jurisdiction, or any criteria you define.
Appointment booking
VocUI Scheduling connects to your calendar. Qualified prospects book consultations directly from the chat.
After-hours availability
Your chatbot answers inquiries at 11pm as well as it does at 11am. No missed leads, no delayed responses.
Live attorney handoff
Complex or sensitive queries escalate immediately to the right person with full conversation context.
GDPR-compliant data handling
Visitor data is handled per GDPR. Data processing agreements available for Enterprise customers.
A typical week, before and after VocUI
Before
Solicitors and admin staff fielding repeated enquiries about practice areas, eligibility, fees, and what to bring to a first consultation — before any billable work could start.
Setup
Uploaded their practice area guide, client eligibility FAQ, fees overview, and consultation preparation document — configured without developer involvement.
After
Prospective clients self-qualify and arrive at consultations better prepared. Admin team handling fewer pre-screening calls. Lawyers focused on casework.
For law firms that want their attorneys focused on law
If your attorneys are spending time on questions any trained chatbot could handle, VocUI pays for itself before the first billable hour it frees up.
Immigration Law
Answer visa eligibility questions, process timelines, and document requirements — before the consultation.
Personal Injury
Qualify case eligibility, explain the claims process, and book free consultations automatically.
Family Law
Handle sensitive initial inquiries with empathy. Route to the right attorney based on case type.
Business & Corporate Law
Answer service scope questions, fee structure FAQs, and entity formation queries around the clock.
Related industries
Reach your legal customers on every channel they use
Deploy the same AI chatbot across Website widget, WhatsApp, SMS, and Email — all from a single knowledge base. Train once, deploy everywhere.
Your attorneys' time is too valuable for intake admin
Build a chatbot that handles the questions — so your team can handle the cases.
Free plan available · No credit card required · No legal advice — only your approved content
Written by the VocUI team · Last reviewed April 2026 · About VocUI