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Outbound Campaigns

Your Chatbot Already Answers Questions. Now it starts conversations too.

Send SMS, voice, and email campaigns powered by your chatbot's knowledge base and personality. Every outbound message is on-brand, informed, and compliant — because your chatbot wrote it.

No credit card required · Available on all plans · Pro and Enterprise unlock advanced features

Powered by your chatbot's knowledge base
SMS, voice, and email in one platform
Built-in opt-out and compliance
Available on all plans
The outbound gap

Your chatbot knows everything about your business. Why is it silent?

Most chatbots sit and wait. But customers who churned, leads who went cold, and appointments that need confirming don't come to your widget. You need to reach them.

Your chatbot waits for customers to come to it

You built an AI chatbot that answers questions. But it only works when someone initiates a conversation. Customers who forget about you, churn silently, or never return don't get the benefit of everything your chatbot knows.

Your outbound messages sound nothing like your brand

You use one tool for chatbot support and another for email blasts. The chatbot knows your products inside out. Your campaign tool sends generic templates that could come from anyone.

Reaching the right people at the right time takes too many tools

Audience segments in one platform, message templates in another, scheduling in a third. You end up spending more time stitching tools together than actually talking to customers.

Campaign types

Three ways to reach your audience

From a single announcement to a multi-week nurture flow with conditional branching — pick the campaign type that fits your goal.

One-time

Broadcasts

One-time sends to your full audience or a filtered segment. Announcements, promotions, time-sensitive alerts — send once and track results.

Multi-step

Sequences

Multi-step drip campaigns that send messages over days or weeks. Onboarding flows, follow-up series, nurture campaigns — each step timed automatically.

Conditional

Journeys

Conditional flows that branch based on recipient behavior. Opened? Send step 2. No reply? Try a different channel. Each contact gets a path tailored to their actions.

Channels

Reach customers on the channel they respond to

Send campaigns via SMS, AI voice calls, email, or combine all three in a single multi-channel sequence. Every message grounded in your chatbot's knowledge.

SMS campaigns

Send text messages to your contact list via your connected Twilio number. High open rates, instant delivery, built-in STOP handling.

Voice campaigns

AI-powered outbound phone calls that deliver your message in a natural, conversational voice. Your chatbot's knowledge, delivered by phone.

Email campaigns

Send email campaigns with AI-generated content grounded in your knowledge base. Subject line testing, unsubscribe handling, delivery tracking.

Multi-channel

Combine SMS, voice, and email in a single sequence. Start with a text, follow up with a call, fall back to email — one campaign, multiple touchpoints.

How it works

From audience to results in four steps

01

Build your audience

Import contacts, create segments based on tags or behavior, or use your existing chatbot conversation history to target the right people.

02

Create your message

Write templates or let AI draft them from your knowledge base. Set up A/B variants if you want to test. Preview before sending.

03

Schedule and send

Send immediately, schedule for a specific date and time, or set up a recurring cadence. VocUI handles delivery, throttling, and compliance.

04

Track results

Monitor delivery rates, opens, responses, and conversions in real time. Compare A/B variants. Export results or trigger follow-up campaigns.

Features

Everything you need to run outbound campaigns from your chatbot

Audience targeting, message creation, A/B testing, scheduling, analytics, and compliance — all built into the same platform that powers your chatbot.

Audience segments

Filter contacts by tags, conversation history, campaign engagement, or custom attributes. Send to precisely the people who should hear from you.

Message templates

Create reusable templates with dynamic variables. Let AI draft messages from your knowledge base so every send is accurate and on-brand.

A/B testing

Split your audience across message variants. Test subject lines, body copy, send times, or channels. VocUI picks the winner based on your success metric.

Scheduling

Send now, schedule for later, or set up recurring sends. Time-zone-aware delivery so your messages arrive when recipients are most likely to engage.

Compliance built in

Automatic opt-out handling across every channel. STOP for SMS, press-to-opt-out for voice, unsubscribe for email. Suppression lists updated instantly.

Campaign analytics

Delivery rates, open rates, response rates, conversions, and cost per result — all in one dashboard. Compare campaigns over time.

Use cases

What businesses run with VocUI Campaigns

Any business that already uses a VocUI chatbot can extend it to outbound. Your chatbot's knowledge base powers every message — so campaigns are informed, not generic.

Appointment reminders

Send automated reminders via SMS or voice before appointments. Reduce no-shows by 40%+ with messages that include booking details pulled from your system.

Follow-up sequences

After a chatbot conversation, automatically enroll contacts in a follow-up drip. Keep warm leads engaged without manual outreach.

Promotional broadcasts

Announce new products, seasonal offers, or events to your full list or a targeted segment. One send, full analytics.

Re-engagement campaigns

Identify contacts who haven't interacted in 30, 60, or 90 days. Send a targeted message to bring them back before they churn.

Survey and feedback

Send post-service surveys or NPS requests via SMS or email. Collect structured feedback at scale without manual follow-up.

What customers say

Businesses that turned their chatbot into an outbound engine

We were using the chatbot for inbound only. Once we turned on campaigns, appointment no-shows dropped 35% in the first month — the reminders sound exactly like our brand.

R.M.

Practice Manager, Dental Clinic

The multi-channel sequences are what sold us. SMS first, then a voice call to anyone who didn't respond. Our follow-up conversion rate doubled.

J.L.

Director of Sales, Home Services

Frequently asked questions

Common questions about VocUI Campaigns

Do campaigns use my chatbot's knowledge base?

Yes. Every outbound message is generated using your chatbot's knowledge base and personality settings. This means your campaigns sound like your brand — not generic marketing copy. The same FAQs, product details, and tone your chatbot uses to answer inbound questions are used to craft outbound messages.

What channels can I send campaigns on?

VocUI supports SMS, voice (AI phone calls), and email campaigns. You can also run multi-channel campaigns that combine channels in a single sequence — for example, an SMS followed by a voice call to non-responders.

How does opt-out and compliance work?

VocUI automatically includes opt-out mechanisms in every campaign message. SMS campaigns include STOP instructions, voice campaigns offer a press-to-opt-out option, and email campaigns include unsubscribe links. Opt-outs are processed immediately and contacts are suppressed from future sends.

Can I A/B test my campaign messages?

Yes. You can create message variants and split your audience to test different subject lines, body copy, send times, or channel sequences. VocUI tracks open rates, response rates, and conversions per variant so you can identify the winner with confidence.

Pricing

Available on all plans. Pro and Enterprise unlock advanced features.

Every VocUI plan includes campaigns. Free users get broadcasts and basic segments. Pro unlocks sequences, journeys, A/B testing, and advanced analytics. Enterprise adds dedicated sending infrastructure and priority delivery.

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Stop waiting for customers to come to you.

Your chatbot already knows your business. Now let it reach out — with campaigns that are on-brand, informed, and compliant out of the box.

Free 14-day Pro trial · Campaigns require a paid plan · SMS, voice, and email

AI phone calls · SMS chatbot · AI phone answering · Pricing