Stop Losing Calls to Voicemail. Your AI chatbot answers the phone when your team can't.
Train your AI on your knowledge base and let it answer inbound calls, book appointments, route to your team, and place outbound voice campaigns.
Add-on for any paid plan · From $49/mo with 100 minutes included · No hardware required
Every missed call is a missed opportunity.
Phone calls signal high intent — callers are ready to book, buy, or ask something specific. When nobody picks up, that intent walks out the door. VocUI gives those callers an answer instead of a voicemail box.
After-hours calls go to voicemail. Voicemails go unanswered.
Many callers who reach voicemail hang up without leaving a message. A missed call can mean a lost appointment, a lost sale, or a customer who calls your competitor instead. Your business hours end at 5. Your customers' questions don't.
Your front desk is answering the same 10 questions all day
"What are your hours?" "Do you accept my insurance?" "How much does X cost?" "Can I reschedule?" Your staff answers these dozens of times a day. The answers never change. The interruption cost does.
You can't scale phone support without scaling headcount
Another receptionist means another full-time salary, plus weeks of training. They still can't work nights, weekends, or holidays. And when call volume spikes, one person isn't enough anyway.
Inbound answering and outbound campaigns
VocUI doesn't just answer your phone. It can call your contacts too. One AI, trained on your knowledge base, handling both directions.
AI Receptionist
Your AI answers inbound calls from your knowledge base. It greets callers, understands their questions, and responds with accurate information — even after hours.
- Answers FAQs from your knowledge base
- Books and confirms appointments
- Routes calls to the right department
- Transfers to a human when needed
- Captures caller information and intent
- Works after hours, weekends, and holidays
Voice Campaigns
Your AI places outbound calls on your behalf — appointment reminders, follow-ups, lead qualification, and more. Upload a list, set the campaign, and let AI do the talking.
- Appointment reminders and confirmations
- Lead qualification and follow-up calls
- Survey and feedback collection
- Payment and renewal reminders
- Campaign performance tracking
- Full transcripts and call outcomes
Your AI phone agent live in three steps
Provision a phone number
Get a local or toll-free number through VocUI. Your AI receptionist is assigned to this number and ready to take calls.
Train on your knowledge base
Upload your FAQs, services, pricing, policies, and scripts. VocUI builds a knowledge base your AI draws from to answer callers accurately.
AI handles your calls
Inbound calls get an immediate, knowledgeable response. Set up outbound campaigns to proactively reach your contacts. All calls transcribed and logged.
Not a phone tree. A real conversation.
VocUI holds natural voice conversations powered by your knowledge base. Callers ask questions in their own words and get spoken answers — no phone menus to navigate.
Natural voice conversations
Real-time speech-to-text and text-to-speech. Callers speak naturally and get spoken answers — no button pressing, no "say 1 for billing". It sounds like talking to a person.
Trained on your content
Answers come from the knowledge base you build — FAQs, service pages, pricing, policies. Accurate, grounded, and specific to your business.
Call transfer to humans
Configure when the AI should transfer — by topic, keyword, or when it can't answer confidently. The AI announces the transfer and routes to the right person.
Appointment booking
The AI checks availability and books appointments during the call. Integrates with your scheduling system so callers confirm a time before they hang up.
Call language
Set the language each chatbot's calls are held in. Outbound campaigns currently run in English only.
Call transcripts and summaries
Every call's conversation is saved as a transcript with an AI summary and outcome you can review from your dashboard. Recording outbound calls is optional and off by default, and recorded calls open with a recording notice.
Who uses VocUI for phone
Any business where phone calls drive revenue — appointments, inquiries, reservations, consultations — can put AI on the line for the calls their team can't take.
Healthcare
Handle patient calls for appointment scheduling, insurance questions, prescription refills, and after-hours triage. Reduce front desk workload and answer patient calls after hours.
Real estate
Answer listing inquiries, schedule viewings, qualify buyer leads, and provide property details — automatically. Capture leads even when agents are showing homes.
Hospitality
Handle reservation calls, answer amenity questions, manage booking changes, and provide directions. Your AI concierge handles the calls your front desk can't get to.
Professional services
Law firms, accounting practices, and consultancies: screen intake calls, answer fee questions, schedule consultations, and route urgent matters to the right partner.
Flat monthly pricing. Pay extra only if you go over.
AI phone answering is a paid add-on to your VocUI plan, available on any paid plan. Packages start at $49/month with 100 minutes included, then $0.10 per extra minute.
Phone Starter
$49/mo
100 minutes and 1 phone number per month, with extra minutes at $0.10/min and extra numbers at $5/month. Inbound answering, outbound calls, and voice campaigns share one pool.
Phone Growth
$129/mo
1,000 minutes and 3 phone numbers per month, with extra minutes at $0.08/min and extra numbers at $5/month. Inbound answering, outbound calls, and voice campaigns share one pool.
Common questions about AI phone answering
How does the AI handle phone calls differently from a chatbot?
VocUI uses real-time speech-to-text and text-to-speech to hold natural voice conversations. The AI listens, understands intent, retrieves answers from your knowledge base, and speaks them back — just like a trained receptionist. Callers speak naturally and get immediate, accurate answers without pressing buttons or navigating phone menus.
Can the AI transfer calls to a human when needed?
Yes. You configure transfer rules based on caller intent, keywords, or when the AI determines it cannot fully answer a question. The AI tells the caller it is transferring them, then routes the call to the appropriate team member or department. You can set up multiple transfer destinations with different routing logic.
What does outbound calling look like?
You upload a contact list, select a voice campaign template, and VocUI places calls on your behalf. The AI follows your script while adapting naturally to the conversation — confirming appointments, delivering reminders, qualifying leads, or collecting survey responses. All calls are logged with transcripts and outcomes.
How is phone pricing different from chat channels?
Phone is a paid add-on available on any paid plan, starting at $49/month with 100 minutes included and $0.10 per extra minute. Calls are measured in minutes rather than messages because real-time voice costs more to run — you pay your package price each month, plus extra minutes only if you go over.
Explore phone and voice on VocUI
Your next missed call could be your best customer.
Put AI on the line. Answer calls from your knowledge base, even after hours. Book appointments, route calls, and run outbound campaigns.
Add-on for any paid plan · From $49/mo with 100 minutes included · No hardware required