Stop Losing Calls. Start Answering Every One. Your AI chatbot handles phone calls 24/7.
Train your AI on your knowledge base and let it answer inbound calls, book appointments, route to your team, and place outbound voice campaigns — powered by Telnyx.
Add-on for Pro & Enterprise plans · From $49/mo with 100 included minutes · No hardware required
Every missed call is a missed opportunity. Most businesses miss dozens a week.
Phone calls signal high intent — callers are ready to book, buy, or ask something specific. When nobody picks up, that intent walks out the door. VocUI makes sure every call gets answered.
After-hours calls go to voicemail. Voicemails go unanswered.
80% of callers who reach voicemail hang up without leaving a message. Every missed call is a lost appointment, a lost sale, or a customer who calls your competitor instead. Your business hours end at 5. Your customers' questions don't.
Your front desk is answering the same 10 questions all day
"What are your hours?" "Do you accept my insurance?" "How much does X cost?" "Can I reschedule?" Your staff answers these dozens of times a day. The answers never change. The interruption cost does.
You can't scale phone support without scaling headcount
Hiring another receptionist costs $35,000+/year. Training takes weeks. They still can't work nights, weekends, or holidays. And when call volume spikes, one person isn't enough anyway.
Inbound answering and outbound campaigns
VocUI doesn't just answer your phone. It can call your contacts too. One AI, trained on your knowledge base, handling both directions.
AI Receptionist
Your AI answers every inbound call from your knowledge base. It greets callers, understands their questions, and responds with accurate information — 24/7, no hold times.
- Answers FAQs from your knowledge base
- Books and confirms appointments
- Routes calls to the right department
- Transfers to a human when needed
- Captures caller information and intent
- Works after hours, weekends, and holidays
Voice Campaigns
Your AI places outbound calls on your behalf — appointment reminders, follow-ups, lead qualification, and more. Upload a list, set the campaign, and let AI do the talking.
- Appointment reminders and confirmations
- Lead qualification and follow-up calls
- Survey and feedback collection
- Payment and renewal reminders
- Campaign performance tracking
- Full transcripts and call outcomes
Your AI phone agent live in three steps
Provision a phone number
Get a local or toll-free number through VocUI, powered by Telnyx. Your AI receptionist is assigned to this number and ready to take calls.
Train on your knowledge base
Upload your FAQs, services, pricing, policies, and scripts. VocUI builds a knowledge base your AI draws from to answer callers accurately.
AI handles your calls
Every inbound call gets an immediate, knowledgeable response. Set up outbound campaigns to proactively reach your contacts. All calls transcribed and logged.
Not a phone tree. A real conversation.
VocUI holds natural voice conversations powered by your knowledge base. Callers ask questions in their own words and get spoken answers — no menus, no hold music, no frustration.
Natural voice conversations
Real-time speech-to-text and text-to-speech. Callers speak naturally and get spoken answers — no button pressing, no "say 1 for billing". It sounds like talking to a person.
Trained on your content
Answers come from the knowledge base you build — FAQs, service pages, pricing, policies. Accurate, grounded, and specific to your business.
Call transfer to humans
Configure when the AI should transfer — by topic, keyword, or when it can't answer confidently. The AI announces the transfer and routes to the right person.
Appointment booking
The AI checks availability and books appointments during the call. Integrates with your scheduling system so callers confirm a time before they hang up.
Multilingual voice
VocUI detects the caller's language and responds in kind. Serve callers in English, Spanish, French, and other languages without separate phone lines.
Call recording and transcripts
Every call is recorded (with disclosure) and transcribed automatically. Review conversations, search transcripts, and track outcomes from your dashboard.
Who uses VocUI for phone
Any business where phone calls drive revenue — appointments, inquiries, reservations, consultations — can put AI on the line and stop missing calls.
Healthcare
Handle patient calls for appointment scheduling, insurance questions, prescription refills, and after-hours triage. Reduce front desk workload and never miss a patient call.
Real estate
Answer listing inquiries, schedule viewings, qualify buyer leads, and provide property details — automatically. Capture every lead even when agents are showing homes.
Hospitality
Handle reservation calls, answer amenity questions, manage booking changes, and provide directions. Your AI concierge works every shift, every day.
Professional services
Law firms, accounting practices, and consultancies: screen intake calls, answer fee questions, schedule consultations, and route urgent matters to the right partner.
Pay per minute. Only for the calls AI handles.
AI phone answering is available as an add-on for Pro and Enterprise plans. The add-on starts at $49/mo with 100 included voice minutes, plus per-minute pricing for anything beyond that.
Voice Add-on
Available on Pro and Enterprise plans from $49/mo. Includes 100 voice minutes per month, with additional minutes billed at $0.08/min. Number provisioning included.
Common questions about AI phone answering
How does the AI handle phone calls differently from a chatbot?
VocUI uses real-time speech-to-text and text-to-speech powered by Telnyx to hold natural voice conversations. The AI listens, understands intent, retrieves answers from your knowledge base, and speaks them back — just like a trained receptionist. Callers speak naturally and get immediate, accurate answers without pressing buttons or navigating phone menus.
Can the AI transfer calls to a human when needed?
Yes. You configure transfer rules based on caller intent, keywords, or when the AI determines it cannot fully answer a question. The AI tells the caller it is transferring them, then routes the call to the appropriate team member or department. You can set up multiple transfer destinations with different routing logic.
What does outbound calling look like?
You upload a contact list, select a voice campaign template, and VocUI places calls on your behalf. The AI follows your script while adapting naturally to the conversation — confirming appointments, delivering reminders, qualifying leads, or collecting survey responses. All calls are logged with transcripts and outcomes.
How is phone pricing different from chat channels?
Phone is available as an add-on for Pro and Enterprise plans (starting at $49/mo on top of your plan, with metered overage at $0.08/min). Pricing is per-minute rather than per-message, with 100 included minutes per month and metered overage beyond that. This reflects the higher infrastructure cost of real-time voice processing — you only pay for the minutes you use over your included allowance.
Explore phone and voice on VocUI
Your next missed call could be your best customer.
Put AI on the line. Answer every call from your knowledge base. Book appointments, route calls, and run outbound campaigns — 24/7.
Add-on for Pro & Enterprise · From $49/mo with 100 included minutes · No hardware required