Your Customers Are on WhatsApp. Now your AI is too.
Connect your WhatsApp Business number to VocUI and train it on your knowledge base. Every message gets an instant, accurate reply — in any language, 24/7, no human required.
Free 14-day Pro trial · WhatsApp from $79/mo (Pro) · Requires WhatsApp Business API
2 billion people use WhatsApp. Most businesses still reply manually.
WhatsApp is the world's most popular messaging app — and increasingly the channel customers prefer for business conversations. Without automation, your team becomes the bottleneck on a platform built for instant communication.
Your customers are on WhatsApp. Your support team isn't.
2 billion people use WhatsApp daily. When they message your business number, they expect a reply in minutes — not hours. Every slow response is a customer who screenshots your silence and messages a competitor instead.
You're global, but your support hours aren't
WhatsApp is the default messaging app in Latin America, India, Southeast Asia, Europe, and Africa. Your customers message at their convenience — which means your 9-to-5 team misses half the conversations that matter.
Repetitive questions bury the conversations that need a human
"What are your hours?" "Do you ship to my country?" "How do I reset my password?" Your team answers these dozens of times a day on WhatsApp. The answers never change. The labor cost does.
Your WhatsApp chatbot live in three steps
Connect your WhatsApp Business number
Link your WhatsApp Business API account to VocUI. We support Twilio, 360dialog, Meta Cloud API, and other BSPs. Setup takes minutes.
Train on your knowledge base
Upload FAQs, product catalogs, service descriptions, pricing, and policies. VocUI builds a knowledge base the bot answers from directly.
Go live — AI handles every conversation
Every incoming WhatsApp message gets an instant, accurate reply sourced from your knowledge base. 24/7, in any language, with human handoff available.
Everything your WhatsApp bot needs to handle conversations at scale
Not a menu-driven bot with canned responses. VocUI understands questions in any language and answers from your actual content — so every reply is accurate, helpful, and on-brand.
Instant replies, 24/7
Every WhatsApp message gets an immediate response — day, night, weekends, holidays. No queues, no "we'll get back to you within 24 hours".
Answers from your knowledge base
Replies come from the content you upload — FAQs, product pages, policies, pricing docs. Accurate, grounded, never fabricated.
Multilingual by default
VocUI detects the language of each message and replies in kind. Serve customers in Spanish, Portuguese, Hindi, Arabic, French, and 50+ other languages without separate bots.
Human handoff
Configure keywords or fallback conditions that pause the bot and alert your team. Complex queries get a person. Everything else runs on autopilot.
Natural conversation
Customers ask questions in their own words. VocUI understands intent — not just keywords — and responds in a conversational, helpful tone that fits WhatsApp.
One knowledge base, every channel
The same trained content powers WhatsApp, your website chatbot, SMS, email, and more. Train once, stay consistent everywhere.
Who uses VocUI on WhatsApp
WhatsApp is the primary customer communication channel for businesses across e-commerce, healthcare, real estate, hospitality, and education — especially in markets where WhatsApp is the default messaging app.
E-commerce & retail
Answer product questions, check order status, handle return requests, and share shipping updates — all in the same WhatsApp thread your customer already uses.
Healthcare & clinics
Automate appointment confirmations, answer insurance questions, share pre-visit instructions, and handle prescription refill inquiries on WhatsApp.
Real estate
Qualify leads, answer property questions, share listing details, and schedule viewings — automatically — when prospects message on WhatsApp.
Hospitality & travel
Handle booking inquiries, share amenity details, manage reservation changes, and answer guest questions before, during, and after their stay.
Education
Answer enrollment questions, share course details, handle fee inquiries, and guide prospective students through admissions — on the app they already use daily.
Customer support teams
Deflect tier-1 support volume. Let AI handle the FAQs, order queries, and how-to questions so your agents focus on issues that need human judgment.
Businesses that automated their WhatsApp conversations
“We get 300+ WhatsApp messages a day from customers across 4 countries. VocUI handles 75% of them automatically — in the customer's own language.”
M.S.
Director of Operations, E-commerce Brand
“Our patients were messaging us on WhatsApp at all hours for appointment confirmations and prep instructions. VocUI replies instantly and our front desk staff can focus on in-person care.”
A.K.
Clinic Manager, Multi-location Healthcare Practice
Common questions about VocUI for WhatsApp
Do I need a WhatsApp Business API account?
Yes. VocUI connects to WhatsApp via the official WhatsApp Business API (through providers like Twilio, 360dialog, or Meta's Cloud API). You bring the WhatsApp Business number — VocUI provides the AI that answers incoming messages from your knowledge base.
Can the chatbot handle multiple languages?
Yes. VocUI detects the language of each incoming message and responds in the same language. This is especially useful on WhatsApp where your customers may message in English, Spanish, Portuguese, Hindi, Arabic, or any other language — the bot adapts automatically.
What happens when the bot can't answer a question?
VocUI supports human handoff. When a message falls outside your knowledge base or matches a configured escalation trigger, the bot sends a holding response and alerts your team to take over the conversation manually.
Can the same knowledge base power my website chatbot too?
Yes. One VocUI knowledge base powers all your channels — WhatsApp, your website widget, SMS, Facebook Messenger, Instagram DMs, email, and Slack. Update your content once and every channel reflects the change.
Reach your WhatsApp customers on every channel they use
Deploy the same AI chatbot across Website widget, WhatsApp, Messenger, Instagram, SMS, Slack, and more — all from a single knowledge base. Train once, deploy everywhere.
Meet your customers where they already are.
Build an AI chatbot trained on your content and deploy it to WhatsApp. Every message answered. Any language. No manual replies.
Free 14-day Pro trial · WhatsApp from $79/mo (Pro) · Requires WhatsApp Business API
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