Turn Instagram DMs into Instant Support. Your knowledge base answers, while you sleep.
Connect VocUI to your Instagram Professional account and train it on your products, pricing, and FAQs. Every DM gets a fast, on-brand reply — automatically.
Free 14-day Pro trial · Instagram from $79/mo (Pro) · Requires Instagram Professional account
Instagram rewards speed. Your inbox doesn't.
Instagram's algorithm actively surfaces content from accounts with high engagement. Fast DM replies drive conversions. But manual replies don't scale.
DMs roll in faster than you can reply
A single viral post or well-targeted ad can flood your DMs in hours. Without automation, your response time tanks, followers get frustrated, and you lose the sales window before it closes.
"How much does it cost?" — for the 40th time today
Most Instagram DMs ask the same questions: pricing, availability, shipping, how to book. Your team writes the same answers by hand, over and over, instead of doing higher-value work.
Your audience is global. Your team is not.
Instagram has no concept of business hours. Followers in different time zones send DMs at all hours. Without automated replies, the only way to stay responsive is to never log off.
Your Instagram DM chatbot live in three steps
Connect your Instagram Professional account
Authorize VocUI via your Instagram Professional account linked to a Facebook Page. The Messaging API connection takes under two minutes.
Train on your content
Add your product details, pricing, FAQs, and brand voice guidelines. VocUI indexes everything into a searchable knowledge base.
Respond automatically
Every incoming DM — including story replies — gets an instant, on-brand response sourced directly from your knowledge base.
Everything your Instagram bot needs to convert
Accurate answers. Consistent voice. Always on. VocUI handles your DMs so your team can focus on content, strategy, and the conversations that matter.
Instant replies, around the clock
VocUI responds to every Instagram DM the moment it arrives. No delays, no queues, no out-of-office messages.
Consistent brand voice
Train the bot on your tone of voice guidelines alongside your content. Every reply sounds like your brand — not a generic AI.
Knowledge base powered
Answers come from your actual content: product pages, pricing sheets, FAQs, and policies. No hallucinations, no guesses.
Story reply handling
When someone replies to your Instagram story, VocUI picks it up and responds just like a standard DM — with a relevant, helpful answer.
Always up to date
Update your knowledge base whenever your offers, prices, or products change. Replies reflect your latest content immediately.
Multi-channel, one knowledge base
Instagram DMs, Facebook Messenger, your website widget — all powered by the same trained knowledge base. No duplicate effort.
Who uses VocUI for Instagram
High-DM accounts in any vertical — from fashion brands to service businesses — use VocUI to reclaim hours from their Instagram inbox every week.
Fashion & beauty brands
Handle sizing questions, shipping queries, and product availability DMs automatically — and never leave a potential buyer waiting.
Creators & influencers
Manage collaboration enquiries, merch questions, and fan messages at scale without hiring a dedicated inbox manager.
Service businesses
Answer pricing, availability, and booking DMs automatically. Convert followers into booked clients without the back-and-forth.
DTC ecommerce
Reduce post-purchase DMs (order status, returns, sizing) by giving customers instant answers from your support documentation.
Brands that stopped losing DMs to their own inbox
“Our DM volume tripled after a collab post. VocUI handled the flood — our team only stepped in for the edge cases.”
A.P.
Brand Manager, Fashion Label
“I was spending two hours a day on Instagram DMs. Now I check in once and the AI has already handled everything routine.”
J.W.
Founder, Online Coaching Business
Common questions about VocUI for Instagram
Does VocUI work with personal Instagram accounts?
No. Instagram's Messaging API is only available to Professional accounts (Business or Creator). You'll need an Instagram Professional account linked to a Facebook Page to connect VocUI.
Will the bot reply to story replies and comment DMs?
Yes. VocUI handles DMs triggered by story replies and reactions in the same way it handles direct messages — with answers sourced from your knowledge base.
Can I keep the bot's replies on-brand?
Yes. When you build your knowledge base, you can include tone and voice guidelines alongside your content. The AI uses those to frame responses consistently with your brand personality.
What if a customer asks something outside my knowledge base?
VocUI is designed to answer from what you've trained it on. If a question falls outside your knowledge base, it gives a polite fallback response and can be configured to trigger human handoff.
Can I use this alongside my website chatbot?
Yes. One knowledge base powers all your VocUI channels — Instagram DMs, your website widget, Facebook Messenger, and more. Train once, deploy across every channel you use.
Reach your Instagram customers on every channel they use
Deploy the same AI chatbot across Website widget, WhatsApp, SMS, Email, Messenger, and Slack — all from a single knowledge base. Train once, deploy everywhere.
Stop losing leads to a slow Instagram inbox.
Build an AI chatbot trained on your content and deploy it to Instagram DMs. Every message answered. Your brand voice. Your knowledge.
Free 14-day Pro trial · Instagram from $79/mo (Pro) · Requires Instagram Professional account
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