Drift went all-in on sales. VocUI handles support, sales, and everything in between.
Since Salesloft acquired Drift, it's focused on sales engagement. VocUI is built for both support and sales — trained on your knowledge base, deployed to 13+ channels, with campaigns and phone included.
Free plan · No credit card · No sales call required
Which tool is right for you?
Choose VocUI if...
- You need both customer support and sales chat, not just sales
- You want a chatbot trained on your knowledge base with grounded answers
- You need 13+ channels including WhatsApp, SMS, Teams, and Telegram
- You want outbound campaigns and phone answering
- You want transparent pricing without a sales call
Choose Drift if...
- Your primary use case is conversational marketing and sales pipeline
- You already use Salesloft and want tight integration
- You need Drift's established playbook routing and ABM features
- You have budget for enterprise pricing and a dedicated sales ops team
VocUI vs Drift: feature by feature
| Feature | VocUI | Drift |
|---|---|---|
| Train on your own documents | ||
| Train on URLs / website content | Limited | |
| PDF and DOCX upload | ||
| Support + sales use cases | Sales-focused | |
| WhatsApp deployment | ||
| SMS / text messaging | Limited | |
| Slack deployment | ||
| Microsoft Teams deployment | ||
| Telegram deployment | ||
| RCS deployment | ||
| LINE deployment | ||
| Outbound campaigns | ||
| Phone answering / voice | ||
| Appointment booking in chat | Calendar links only | |
| Live agent handoff | ||
| Support ticketing | ||
| Free plan | ||
| Sentiment scoring | Limited |
Feature comparison based on publicly available information. Verify current Drift capabilities at salesloft.com.
Where Drift wins
Conversational marketing pioneer
Drift pioneered the conversational marketing category. Its playbook routing, ABM targeting, and buyer intent signals are mature and well-integrated into sales workflows.
Salesloft integration
As part of Salesloft, Drift connects directly to sales engagement workflows, sequencing, and CRM sync. If your team lives in Salesloft, the integration is seamless.
Enterprise sales playbooks
Drift has years of built-in sales playbook templates and routing rules designed for B2B enterprise sales teams with complex qualification processes.
Where VocUI wins
Support and sales, not just sales
Since the Salesloft acquisition, Drift is focused on sales engagement and conversational marketing. VocUI handles both customer support and sales conversations, with knowledge-base-grounded AI that actually answers questions.
13+ channels, not just website chat
Drift is primarily a website chat tool. VocUI deploys the same trained chatbot to WhatsApp, SMS, Slack, Teams, Telegram, RCS, LINE, Facebook Messenger, Instagram, email, and more.
Outbound campaigns and phone
VocUI includes outbound campaigns via SMS, WhatsApp, and other channels, plus AI phone answering and outbound calls. Drift has no equivalent campaign or phone capability.
Transparent, lower pricing
Drift requires a sales conversation to get pricing and has no free plan. VocUI starts free with no credit card, and paid plans start at $29/month with team seats included on every plan (1/2/5/15).
VocUI vs Drift: pricing
| VocUI | Drift | |
|---|---|---|
| Free plan | ✅ Free forever | |
| Entry paid plan | From $29/month | Contact sales |
| Public pricing | ||
| Seats included | 1 / 2 / 5 / 15 by plan | Per-seat pricing |
| Channels included | 4 at $29 (Pro $79 unlocks 13+) | Website + Slack |
| Phone / voice | Add-on (from $49/mo) | |
| Campaigns | Included |
Thinking about switching from Drift?
What happened to Drift?
Drift was acquired by Salesloft in early 2024. The product is now focused on sales engagement and conversational marketing within the Salesloft platform. If you used Drift for customer support or general chat, its direction has shifted toward sales-only use cases.
Can I switch from Drift to VocUI?
Yes. Upload your knowledge base content (URLs, PDFs, docs) directly to VocUI and train a new chatbot. No data migration from Drift is required. Most teams go live in under an hour.
Does VocUI do conversational marketing like Drift?
VocUI handles both support and sales conversations. It trains on your knowledge base for accurate answers, qualifies leads via chat, and routes conversations to your team. Plus it adds outbound campaigns, phone, and 13+ channels that Drift does not offer.
Support and sales. Not just sales.
Build a chatbot trained on your own content, deployed to 13+ channels, with campaigns and phone — and transparent pricing from day one.
Free plan · No credit card · No sales call required
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