Your supporters ask the same questions every week. Your chatbot can answer them.
VocUI trains on your volunteer handbook, donation FAQs, and programme descriptions — so your coordinators spend less time at their inbox and more time delivering your mission.
Answers supporter questions 24/7 · Trained only on your organisation content · GDPR-compliant
Your team is answering questions a chatbot could handle
Not because your staff is slow. Because there's no system to handle the same supporter and volunteer questions that arrive every single week — so it all falls on your coordinators.
Volunteer coordinators fielding the same onboarding questions all week
What training do I need? Where do I show up? What should I bring? Your coordinators spend hours answering questions that are already in your volunteer handbook — time that should go toward your mission.
Donation FAQs go unanswered on weekends and evenings
A donor ready to give visits your site at 8pm and can't find out whether you accept Gift Aid, how restricted funds work, or what their donation actually funds. Without instant answers, that impulse to give often disappears by morning. 41% of all charitable decisions happen outside standard business hours.
Grant and partnership enquiries fall through the cracks
Foundations and corporate partners reach out through your contact form or website and hear nothing back for days. Every delayed response is a potential partnership you lose to an organisation that replied first.
Live before your next fundraising campaign. No developers needed.
Train on your organisation
Upload your volunteer handbook, donation FAQs, programme descriptions, and impact reports. Your chatbot learns everything about your work and answers accordingly.
Configure supporter flows
Set up intake flows for new volunteers and donor enquiries. Define escalation rules so sensitive questions reach your team — the chatbot never speaks outside its scope.
Deploy and grow your impact
Embed on your website or donation page. Supporters get instant answers; volunteers get onboarded faster; your coordinators stay focused on the work that matters.
Everything a non-profit chatbot actually needs
Built for mission-driven organisations — not a generic widget bolted onto your site. Every feature is aimed at freeing your team to focus on impact, not inbox management.
Donation FAQ automation
Answer Gift Aid, restricted vs unrestricted funds, payment methods, and tax receipt questions automatically — so no donation is lost to an unanswered question.
Volunteer intake
Capture volunteer interest, collect availability, and answer role-specific questions — turning interested visitors into registered volunteers without coordinator time.
Programme FAQ
Explain your programmes, eligibility criteria, and how to access your services clearly and consistently — at any hour of the day.
24/7 availability
Supporters, volunteers, and partners visit your site at all hours. Your chatbot is always on, capturing interest even when your team is not.
Coordinator escalation
Complex or sensitive enquiries escalate immediately to your team with the full conversation history ready — no supporter has to repeat themselves.
Event registration guidance
Answer fundraising event questions, direct supporters to registration pages, and confirm participation details without involving your events team.
A typical week, before and after VocUI
Before
Volunteer coordinator spending two mornings each week answering the same onboarding questions by email — how to register, what to expect, where to show up.
Setup
Uploaded their volunteer handbook, onboarding guide, FAQ, and event schedule — configured in under an hour with no technical team needed.
After
Volunteers get onboarding answers instantly, any time. Coordinator focused on placing people in the right roles. Fewer no-shows from confusion over logistics.
For non-profits that want their team focused on mission, not admin
If your coordinators are fielding questions a chatbot could handle, VocUI pays for itself the moment your team gets their first uninterrupted work session.
Charities
Handle donation enquiries, Gift Aid questions, and supporter onboarding without tying up your fundraising team.
Community Organisations
Answer programme eligibility questions, event details, and volunteer intake for local community groups at any hour.
Faith-Based Organisations
Provide service times, outreach programme information, and volunteer opportunities to your congregation and wider community.
Foundations
Field grant enquiry pre-qualification questions and partnership interest so your programme officers focus on qualified applicants.
Related industries
Reach your nonprofit customers on every channel they use
Deploy the same AI chatbot across Website widget, WhatsApp, Email, SMS, and Messenger — all from a single knowledge base. Train once, deploy everywhere.
Your coordinators' time is too valuable for inbox triage
Give supporters instant answers and let your team focus on the work that actually moves your mission forward.
Free plan available · No credit card required · Live in under an hour
Related reading
AI Chatbots for Nonprofits: Engage Donors and Volunteers →