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AI Chatbot for Universities

Prospective students have questions at every hour. Your chatbot can guide them — even across time zones.

VocUI trains on your courses, admissions process, and entry requirements — so prospective students get accurate guidance instantly and your admissions team focuses on the enquiries that genuinely need them.

Supports prospective students 24/7 · Trained only on your institution content · GDPR-compliant

Supports prospective students 24/7
Trained only on your institution content
GDPR-compliant data handling
The admissions problem

Your admissions team is fielding questions a chatbot could answer

Not because your team isn't capable. Because without a system to handle the same prospective student questions at scale, your most experienced staff spend their day on FAQ, not on the students who need them most.

Admissions teams fielding the same application status questions all day

Have you received my documents? What's the deadline for my course? When will I hear back about my application? These questions consume admissions staff time that should be spent on complex cases and student relationship building.

International students asking at times when no one can respond

A prospective student in a different time zone has questions about visa requirements and course content. Without 24/7 support, they turn to a competitor institution that has answers waiting at any hour. 41% of all enquiries arrive outside standard business hours.

Prospective students lost in a complex course catalogue

A student who can't find their way through your course options, entry requirements, and application process may simply give up. A chatbot that guides them through the right pathway converts more prospects into applicants.

How it works

Live before your next admissions enquiry. No developers needed.

01

Train on your institution

Upload course guides, entry requirements, application FAQs, campus information, and scholarship details. Your chatbot becomes a knowledgeable admissions guide.

02

Configure enquiry and guidance flows

Set up course discovery, application guidance, and open day booking flows. Define escalation for complex decisions that need an admissions officer.

03

Deploy and support more applicants

Embed on your admissions pages. Prospective students get instant, accurate guidance — and those ready to apply are supported through every step.

Features

Everything a university admissions chatbot actually needs

Built for higher education — not a generic FAQ page. Every feature is aimed at guiding more prospects to application and supporting your admissions team with relevant context.

Admissions FAQ

Answer entry requirements, application timelines, document checklists, and deadline questions automatically — freeing your admissions team for complex cases.

Open day and tour booking

VocUI Scheduling connects to your calendar. Prospective students book campus visits and open days directly from the chat.

International student support

Answer visa FAQ, language requirements, and international application process questions at any hour, across any time zone.

After-hours availability

Your chatbot supports prospective students at midnight as well as midday — critical for international enquiries and last-minute application questions.

Admissions team escalation

Complex eligibility questions and exceptional circumstances escalate to the right admissions officer with full conversation context.

Course discovery guidance

Help prospective students find the right course, understand entry routes, and compare programme options — reducing drop-off in the decision process.

How university admissions teams use VocUI

A typical week, before and after VocUI

Before

Admissions officers spending hours each week answering repeated questions about entry requirements, application deadlines, and course content — at the expense of meaningful one-to-one student support.

Setup

Uploaded their prospectus, entry requirement guide, application deadline FAQ, and student support overview — configured by the admissions team without IT involvement.

After

Entry and deadline questions answered automatically, any time. Officers focused on students who need personal guidance. Application enquiry volume handled at scale.

Who it's for

For universities that want their admissions team focused on high-value student interactions

If your admissions officers are handling FAQ a chatbot could answer, VocUI pays for itself the moment your team gets their first day free of repetitive enquiries.

Undergraduate Admissions

Guide applicants through UCAS, entry requirements, and course selection with patience and consistency.

Postgraduate Enquiries

Handle research programme, taught masters, and MBA enquiries with the depth that serious postgraduate applicants expect.

International Students

Support international applicants with visa FAQ, English language requirements, and application process guidance across time zones.

Continuing Education

Answer part-time, professional development, and short course enquiries from working adults who research outside business hours.

Deploy everywhere

Reach your university customers on every channel they use

Deploy the same AI chatbot across Website widget, Teams, Slack, Email, and SMS — all from a single knowledge base. Train once, deploy everywhere.

Your admissions team deserves to focus on students, not FAQ

Give prospective students instant guidance and let your officers focus on the conversations that actually move the needle.

Free plan available · No credit card required · Live in under an hour