Your spa is a place of calm. Your chatbot handles the enquiries so it stays that way.
VocUI trains on your treatment menu, pricing, and package details — so clients get instant answers and book treatments without your therapists being pulled away from the treatment room.
Books treatments 24/7 · Trained only on your spa content · GDPR-compliant
Your team is fielding enquiries a chatbot could handle
Not because your team isn't attentive. Because there's no system to handle treatment enquiries without pulling your therapists out of the treatment room.
Treatment enquiries arriving after hours with no way to capture them
What's the difference between a hot stone massage and a deep tissue? Do you offer couples packages? How long is a full-body treatment? These questions arrive in the evening — when your spa is closed and the enquiry just disappears.
Gift voucher and package interest lost outside business hours
People buy spa gifts on impulse, often in the evening. Without a chatbot to answer questions and guide them toward a purchase, that impulse fades before your team opens the next morning. 41% of all purchases are initiated outside standard business hours.
Upsell opportunities missed at the point of booking
A client booking a massage is often open to adding a facial or body treatment — but only if someone makes it easy to understand what's available. A chatbot that guides treatment selection captures upgrades your front desk would miss.
Live before your next treatment booking. No developers needed.
Train on your spa
Upload your treatment menu, pricing, package descriptions, and contraindication guidelines. Your chatbot knows your offerings and guides clients confidently.
Configure booking and enquiry flows
Set up treatment booking flows and package enquiry journeys. Define escalation for complex needs like medical contraindications that require therapist input.
Deploy and fill your treatment rooms
Embed on your website. Clients get instant answers; those ready to book go straight to your appointment calendar.
Everything a spa chatbot actually needs
Built for spas — not a generic booking widget. Every feature is aimed at filling your treatment rooms and keeping your therapists focused on the client in front of them.
Treatment and pricing FAQ
Answer questions about every treatment you offer — what it involves, how long it takes, and what it costs — so clients can choose confidently before booking.
Treatment booking
VocUI Scheduling connects to your calendar. Clients book treatments directly from the chat, any time of day or night.
Treatment comparison guidance
Help clients choose between similar treatments by explaining the differences clearly — leading to better bookings and happier clients.
After-hours availability
Your chatbot captures treatment enquiries and gift voucher interest at midnight as well as midday. No after-hours opportunity is lost.
Therapist escalation
Clients with specific health conditions or contraindications are routed to the right therapist with full context — so nothing is missed.
Package and gift voucher FAQ
Answer questions about spa packages and gift vouchers automatically — making it easy for clients to treat themselves or someone they love.
A typical week, before and after VocUI
Before
Evening visitors browsing treatment menus and gift voucher options with no one available to answer — converting to bookings at a competitor who had a faster response.
Setup
Uploaded their treatment guide, pricing menu, gift voucher FAQ, and booking policy — live without development work in under an hour.
After
Treatment and pricing questions answered after hours. Evening and weekend enquiries converted to bookings automatically. Therapists focused on treatments, not admin.
For spas that want their therapists focused on delivering exceptional treatments
If your team is fielding enquiries a chatbot could handle, VocUI pays for itself the moment your therapists get through a full day without an interruption.
Day Spas
Handle treatment bookings, package enquiries, and gift voucher questions without your front desk being overwhelmed.
Medical Spas
Answer aesthetic treatment FAQs, manage consultation bookings, and handle aftercare enquiries with clinical precision.
Hotel Spas
Capture in-house guest bookings, answer amenity FAQ, and handle external enquiries — all from a single chatbot.
Holistic Wellness
Guide clients through your wellness philosophy, treatment options, and booking process with a calming, informed approach.
Related industries
Reach your spa customers on every channel they use
Deploy the same AI chatbot across Website widget, WhatsApp, Messenger, Instagram, and SMS — all from a single knowledge base. Train once, deploy everywhere.
Your spa's tranquillity extends to your team, too
Give clients instant answers and keep your therapists in the treatment room where they belong.
Free plan available · No credit card required · Live in under an hour