Your guests ask the same questions every night. Your chatbot can answer them.
VocUI trains on your menu, hours, and reservation policies — so your team stays focused on the guests in front of them, not the questions coming in on the phone.
Handles reservations and menu questions 24/7 · Trained on your menu and policies · GDPR-compliant
Your team is being pulled off the floor to answer avoidable questions
Not because your guests are demanding. Because there's no system between your website and your staff — so every question, no matter how simple, reaches a person who should be doing something else.
Calls during service for hours, allergens, and bookings
Are you open on Mondays? Do you have gluten-free options? Can I book a table for six? Every call during dinner service pulls your team away from the guests already in the room.
Missed bookings from unanswered late-night inquiries
Guests plan their nights out late. 5 in 10 diners now prefer to book online — when your website can't take reservations at 10pm, that table goes to the restaurant that can.
Unanswered social media and website inquiries
DMs, contact forms, and Google messages pile up between service periods. Small businesses miss 62% of inbound calls — by the time you reply, the guest has already made other plans.
Live before your next dinner service. No developers needed.
Train on your menu and policies
Upload your menu, allergen information, opening hours, reservation policies, and event details. Your chatbot learns your restaurant and answers accurately every time.
Set up reservation flows
Configure booking flows for different party sizes, special occasions, and dietary requirements. Complex requests — like private dining — escalate straight to your team.
Deploy and capture more covers
Embed on your website or link from your Google Business profile. Guests get instant answers; those ready to book get taken straight to your reservations calendar.
Everything a restaurant chatbot actually needs
Built for hospitality — not a generic widget pasted onto your site. Every feature is aimed at filling more covers and freeing your team during service.
Menu and allergen FAQ
Answer ingredient, allergen, and dietary questions accurately from your own menu content — never guessed or fabricated.
Reservation booking
Connect to your bookings calendar with VocUI Scheduling. Guests reserve a table directly from the chat, at any hour.
Opening hours and location answers
The most common restaurant questions — hours, address, parking — handled automatically so your team doesn't have to.
Special event and function inquiries
Answer questions about private dining, functions, and special events. Capture leads and route them to the right person for follow-up.
Staff handoff for complex requests
Large groups, custom menus, or dietary edge cases escalate seamlessly to your team with the full conversation attached.
GDPR-compliant data handling
Guest data collected through the chatbot is handled per GDPR. No surprises, no third-party data sharing without consent.
A typical week, before and after VocUI
Before
Host team fielding reservation calls, allergy questions, and group booking enquiries all evening — while trying to seat and serve guests already at the table.
Setup
Uploaded their menu, allergy information, booking policy, and private dining FAQ — live before the Friday evening rush.
After
Group booking enquiries handled 24/7. Allergy questions answered before arrival. Front-of-house focused on guests in the room, not the phone.
For restaurants that want their team focused on the guest experience
If your staff is fielding phone calls during service, you're paying hospitality wages for a FAQ service. VocUI handles that — so your team stays on the floor.
Fine Dining
Handle reservation requests, tasting menu questions, and dress code FAQs with the polish your brand demands.
Casual Dining
Answer walk-in policies, menu updates, and party booking questions without interrupting floor staff during service.
Takeaway & Delivery
Automate order FAQs, delivery radius questions, and estimated wait times to reduce inbound call volume.
Cafes & Brunch Spots
Handle opening hours, dietary options, and peak-time queue FAQs so your baristas can focus on the coffee.
Related industries
Reach your restaurant customers on every channel they use
Deploy the same AI chatbot across Website widget, WhatsApp, Messenger, Instagram, and SMS — all from a single knowledge base. Train once, deploy everywhere.
Stop losing reservations to an unanswered phone
Give guests instant answers and let your team focus on the people already at the table.
Free plan available · No credit card required · Live before your next service