Stop answering the same support tickets — let your knowledge base handle them
VocUI trains an AI chatbot on your docs, FAQs, and URLs. It resolves routine questions instantly, 24/7 — and hands off to your team when things get complex.
Free plan available · No credit card required · Live in under an hour
Your support team is spending hours on questions your docs already answer
Not because your team is slow. Because there's no system in place to handle the routine — so everything lands in the inbox.
Repetitive tickets drain your team
Your support inbox fills up with the same 20 questions every week. Your team answers them manually, every time — while higher-priority issues wait.
Customers wait hours for simple answers
A customer asks about your return policy at 11pm. They wait until morning. Half of them give up and go to a competitor. Nearly 60% of customers expect a response within 10 minutes.
Support costs scale with your growth
Every new customer adds to your support volume. Without automation, scaling your product means scaling your headcount.
Set up your support chatbot in under an hour
Train on your knowledge base
Upload your docs, paste your help center URLs, or add FAQs directly. VocUI learns your product inside out.
Customize the experience
Set your chatbot's personality, define escalation rules, and configure when to hand off to a live agent.
Deploy on your support channels
Embed on your website with one line of JS, or deploy to Slack for internal team support. Go live in minutes.
Everything your support chatbot needs
Built to handle real support scenarios — not just answer FAQs. Every feature is aimed at reducing tickets without reducing quality.
Knowledge base training
Train on URLs, PDFs, DOCX files, and Q&A pairs. Your chatbot answers from your actual content — not hallucinated answers.
Live agent handoff
When the chatbot can't resolve an issue, it escalates to your team seamlessly. Agents see the full conversation context.
Sentiment detection
Flag frustrated visitors automatically. Escalate high-risk conversations before they become complaints.
20+ language support
Your chatbot understands and responds in the language your customer is writing in — automatically.
Support ticket creation
For issues that need tracking, the chatbot can open a support ticket directly from the conversation.
Full conversation history
Every chat session is logged. Search, filter, and review conversations to improve your knowledge base over time.
“Response time dropped from 4 hours to 11 seconds. That alone moved our CSAT score by 9 points.”
Marcus T. — Head of Customer Success
Built for teams that value their time
If your team is manually answering questions that are already in your docs, VocUI pays for itself in the first week.
E-commerce
Handle order status, returns, shipping FAQs, and product questions without touching your inbox.
SaaS & Software
Resolve onboarding questions, troubleshoot common errors, and surface the right docs automatically.
Professional Services
Answer intake questions, explain your process, and qualify leads — before they even book a call.
Healthcare & Clinics
Handle appointment questions, service inquiries, and insurance FAQs around the clock.
Related industries
Reach your customer support customers on every channel they use
Deploy the same AI chatbot across Website widget, WhatsApp, Messenger, Email, SMS, and Slack — all from a single knowledge base. Train once, deploy everywhere.
Your support team has better things to do
Build a chatbot that handles the routine so your team can focus on what actually needs a human.
Free plan (widget) · Slack/Telegram/Email from $29/mo (Base) · WhatsApp/Messenger/SMS from $79/mo (Pro)