Your customers have questions before they buy. Answer them — before they leave.
VocUI trains on your product catalogue, policies, and FAQs to handle pre-purchase questions, order inquiries, and returns automatically — converting more visitors and cutting support volume.
Free plan available · No credit card required · Works with any website
Unanswered questions are abandoned carts
Every question your store can't answer instantly is a sale that doesn't happen. The good news: most of these questions are predictable.
A question before checkout is a sale waiting to happen
Pre-purchase hesitation
Sizing questions, shipping timelines, return policies, material specs — customers who can't get instant answers don't wait. They abandon and go to a competitor who answers faster.
Order status and returns FAQs fill your inbox every day
Support overload
“Where is my order?” “How do I return this?” “Do you ship to X?” Self-service deflects 40–60% of incoming support queries — your team answers these hundreds of times a week and it doesn't have to be manual.
Most online shopping happens outside business hours
After-hours gaps
Your store is open 24/7. Your support team isn't. Customers who can't get answers at 10pm don't always come back in the morning.
From your product catalogue to a live support chatbot in under an hour
Train on your store content
Upload your product descriptions, sizing guides, shipping policies, return FAQs, and any support documentation. Your chatbot learns your catalogue, not generic e-commerce answers.
Customize for your brand
Set your chatbot's tone to match your brand voice. Configure product recommendation prompts, upsell triggers, and escalation rules for complex issues.
Deploy on your storefront
Embed with one line of code — works with any website or e-commerce platform. Your chatbot is live on every product page and checkout flow.
Everything your store needs to support customers automatically
Not just a FAQ widget. A full support layer that converts browsers and deflects tickets — without hiring more agents.
Pre-purchase Q&A
Answer sizing, materials, compatibility, and product questions instantly — keeping buyers on the path to purchase.
Order & shipping FAQs
Handle "where is my order?", delivery timelines, and tracking questions from your policies — without touching your inbox.
Returns & refunds
Explain your return policy, initiate return requests, and route complex cases to your support team automatically.
Proactive engagement
Trigger messages on high-exit pages: cart abandonment, checkout hesitation, or long time-on-product-page.
Multi-language support
Your chatbot responds in the language your customer is writing in — serve international customers without extra setup.
Sentiment-aware escalation
Detect frustrated customers automatically. Escalate high-risk conversations to a human agent before they become chargebacks or bad reviews.
Stores that cut support volume and kept more customers
“Response time dropped from 4 hours to 11 seconds. That alone moved our CSAT score by 9 points.”
Marcus T.
Head of Customer Experience, DTC Brand
For every online store that wants fewer tickets and more conversions
If your customers ask questions before they buy, VocUI answers them — automatically.
Fashion & Apparel
Handle sizing guides, material questions, and return FAQs — reducing pre-purchase friction and post-purchase support.
Electronics & Tech
Answer compatibility questions, spec comparisons, and warranty FAQs before a customer abandons for a competitor.
Health & Beauty
Answer ingredient questions, usage guides, and subscription FAQs automatically — 24/7.
Subscription Boxes & DTC Brands
Handle billing questions, subscription changes, and product FAQs without growing your support team.
Related industries
Reach your e-commerce customers on every channel they use
Deploy the same AI chatbot across Website widget, WhatsApp, Messenger, Instagram, and SMS — all from a single knowledge base. Train once, deploy everywhere.
Every unanswered question is a sale you didn't make
Build a chatbot that converts browsers into buyers — and keeps customers coming back.
Free plan (widget) · WhatsApp/Messenger/Instagram/SMS from $79/mo (Pro) · Works with any website