Trade buyers want answers before they order. Your chatbot can provide them instantly, any time of day.
VocUI trains on your product catalogue, MOQ tiers, and pricing FAQ — so your account managers focus on buyers who are ready to order, not on fielding the same catalogue questions every week.
Answers buyer queries 24/7 · Trained only on your catalogue content · GDPR-compliant
Your team is answering questions a chatbot could handle first
Not because your account managers aren't productive. Because without automated first-contact support, the same MOQ and pricing questions consume time that should be spent on accounts that are ready to order.
Account managers fielding the same MOQ and pricing questions from every new prospect
What's the minimum order? Do you offer volume discounts? Can I mix SKUs? These questions arrive before any real business conversation — and they eat up your team's time every single week.
Bulk order enquiries outside business hours going cold
A buyer researching wholesale options at 6pm has questions. Without instant answers, they contact three more suppliers by morning and you're competing for attention you could have captured first. 41% of B2B meetings are booked outside standard business hours.
A product catalogue too large to navigate without help
Buyers who can't find their way through a large catalogue often don't enquire at all. A chatbot that guides buyers to the right products and pricing information converts more browsers into buyers.
Live before your next trade enquiry. No developers needed.
Train on your catalogue
Upload your product range, MOQ tiers, pricing structures, and account FAQ. Your chatbot becomes a 24/7 trade buyer resource.
Configure lead capture flows
Define the questions that identify serious bulk buyers — product interest, order volume, region. Collect this before your account managers engage.
Deploy and qualify trade enquiries
Embed on your trade portal or website. Buyers get instant product answers; serious bulk buyers enter your pipeline pre-documented.
Everything a wholesale chatbot actually needs
Built for wholesale operations — not a generic FAQ page. Every feature reduces pre-sales friction and improves the quality of enquiries your team receives.
Product and catalogue FAQ
Answer questions about your product range, availability, and specifications automatically — helping buyers navigate your catalogue without calling.
Bulk order lead capture
Collect product interest, target volume, and timeline from bulk buyers before your account managers take the conversation.
MOQ and pricing FAQ
Explain your minimum order quantities, volume discount tiers, and pricing structures clearly — removing the most common pre-purchase friction.
After-hours availability
Your chatbot captures bulk buyer enquiries at any hour. Never lose a serious trade enquiry because your office was closed.
Account manager escalation
Serious bulk buyers escalate to the right account manager with full product interest and volume context ready.
Delivery and terms FAQ
Answer delivery lead times, shipping terms, and payment condition questions automatically — accelerating the path to first order.
A typical week, before and after VocUI
Before
Sales team fielding minimum order, lead time, and product specification questions from new trade customers all day
Setup
Uploaded product catalogue, minimum order requirements, lead times, and trade account FAQ
After
New trade enquiries pre-qualified before reaching the sales team. Fewer quotes sent to non-buyers.
For wholesale suppliers who want their team focused on high-value accounts
If your account managers are answering questions a chatbot could handle from your own catalogue, VocUI pays for itself the moment your team stops fielding MOQ questions and starts closing orders.
Food & Beverage
Handle trade buyer enquiries, MOQ questions, and shelf-life FAQ for food wholesale buyers.
Consumer Goods
Answer retail buyer questions about your product range, pricing, and trade terms automatically.
Industrial Supplies
Handle trade account enquiries, volume pricing questions, and product specification FAQ.
Trade & B2B
Qualify B2B buyers, answer account opening FAQ, and route serious enquiries to the right account manager.
Related industries
Reach your wholesale customers on every channel they use
Deploy the same AI chatbot across Website widget, WhatsApp, SMS, and Email — all from a single knowledge base. Train once, deploy everywhere.
Your catalogue knowledge is already there. Make it available 24/7.
Train your chatbot on your trade pack and give buyers instant answers — so your team focuses on orders, not FAQ.
Free plan available · No credit card required · Live in under an hour